R2R, P2P, O2C, payroll, FP&A — the daily work of a Kraków shared service centre, conducted entirely in English with colleagues in four time zones. Built separately from Banking & Finance because it is a different job for a different buyer.
После курса вы умеете —
- Run a knowledge-transfer call during a migration when the outgoing team is not helping
- Chase an overdue approval for the fourth time without damaging the relationship
- Explain a variance to a stakeholder who has already decided you are wrong
- Walk an auditor through a control you know has a gap in it
Что охватывает курс
- Record to Report (R2R)База
- Accounts Payable / Procure to Pay (P2P)База
- Accounts Receivable / Order to Cash (O2C)База
- PayrollРасширение
- Financial Planning & Analysis (FP&A)Расширение
- Audit, Controls & ComplianceСпециализация
- Process Migration & TransitionСпециализация
Базовые темы есть в каждом формате. Расширенные и специализированные открываются на 16 и 26 уроках.
Примеры лексики
Из темы Record to Report (R2R) — 420 терминов в полном курсе
Accrual
to raise / post / reverse an accrual
We raised an accrual of 180,000 for the Q4 campaign.
Cut-off
the cut-off date; to miss cut-off; after cut-off
Nothing can be booked after cut-off on working day three.
Reconciliation
to perform / submit / review a reconciliation
The bank reconciliation is submitted on WD4.
Reconciling item
an open reconciling item; to clear a reconciling item
There is a 310,000 reconciling item on the GRNI account.
General ledger
to post to the general ledger; the GL balance
The sub-ledger and the general ledger do not agree.
Sub-ledger
to close a sub-ledger; the AP sub-ledger
All three sub-ledgers were closed on WD1.
Переводы покажем после проверки носителем языка.
Из урока 2 — The Close Calendar — Status Before It Slips
Record to Report (R2R)
Цель урока, в исходной формулировке — learner can flag a close task that is going to miss, early enough for somebody to act on it — naming what is at risk, what they need and from whom, by when, and what happens if it does not arrive — instead of reporting progress and adding reassurance.
- 01
Sentences nobody can act on
- "We're still waiting on HR Services."
- "We'll keep you posted."
- "I'm sure they'll come back to us shortly."
- "Nothing to worry about at this stage."
All true. All polite. All inert.
- 02
The flag is the favour
Softening a flag is not kindness to your reader. It is protection for you — and it removes their chance to fix it while fixing it is still cheap.
- 03
Task: the WD2 close call
20 minutes. No preparation. Roles are assigned now. It is 09:50 on WD2. The escalation deadline is 10:00. Come out of the call with a date and a name — or with the risk on the record.
- 04
Field Task 2
Part A · Desk — 20 min. In the booklet. Part B · Live — 10 min at work. Use it for real this week. Reviewed at the start of Lesson 3. Part A is not collected.
Четыре последовательных слайда из одного урока — именно так, как их показывают в аудитории. Таких уроков двадцать шесть.
Доступен как12 · 16 · 26 уроков
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Запишитесь на разговор. Решите потом.
Двадцать минут по телефону или за столом. Вы уйдёте, точно зная, в каком месте ваш английский подводит, — а это стоит иметь независимо от того, запишетесь вы к нам или нет.